Support Queries
If you need help with setup, shipping, scan/tap behavior, or link updates, contact us with the details below.
Call Support
+91 99081 80083
Email Support
support@rivrala.com
Please include these details in your message:
- Order ID and phone number used at checkout
- Issue summary (NFC not opening, QR mismatch, shipping delay, etc.)
- Expected behavior and screenshots if possible
Typical support response time is within business hours. Urgent order issues are prioritized.